Investigating WebAdvisor and Time Entry Outage

Incident Report for Northwood University

Resolved

This incident has been resolved.

Posted Jan 12, 2024 - 17:20 EST

Update

We are continuing to investigate this issue.

Posted Jan 12, 2024 - 17:06 EST

Update

We are continuing to investigate this issue.

Posted Jan 12, 2024 - 15:29 EST

Update

While the login issue with Self-Service has been resolved, we are still looking into an issue with WebAdvisor and Time Entry.

Posted Jan 12, 2024 - 15:28 EST

Investigating

IT is currently investigating an issue where users are unable to log into Self-Service.

Posted Jan 12, 2024 - 09:04 EST

This incident affected: Application Services (Self-Service, WebAdvisor).