All Systems Operational
Application Services Operational
Datatel/Colleague Operational
Mediasite ? Operational
My.Northwood.edu/Blackboard Operational
Office 365 ? Operational
Perceptive Content/ImageNow Operational
Recruit Operational
Self-Service ? Operational
WebAdvisor Operational
TechSmith Relay ? Operational
Make-A-Payment Operational
Messaging & Collaboration Services Operational
E-Mail ? Operational
Instant Messaging (Skype for Business) Operational
Blue Jeans (Meeting Rooms) Operational
Blue Jeans (bluejeans.com Access) Operational
Blue Jeans (Dial-In Access) Operational
Midland Campus Network (Wired) Operational
Adult Degree Program Building (ADP) Network (Wired) Operational
Baseball Diamond Network (Wired) Operational
Bennett Sports Center Network (Wired) Operational
Church Family Administration Building (CFAB) Network (Wired) Operational
DeVos Graduate School Network (Wired) Operational
Doan Welcome Center / Admissions Network (Wired) Operational
DuBois Hall Network (Wired) Operational
Gary Stauffer Academic Building (GSAB) Network (Wired) Operational
Griswold Communications Center Network (Wired) Operational
Hach Student Life Center Network (Wired) Operational
Hantz Stadium Network (Wired) Operational
Jordan Hall Network (Wired) Operational
Miner Hall Network (Wired) Operational
NADA Auto Center & Hotel Network (Wired) Operational
Naegele Village Apartments Network (Wired) Operational
North Gate Network (Wired) Operational
North Village Apartments East Network (Wired) Operational
North Village Apartments West Network (Wired) Operational
Northwood Gallery Network (Wired) Operational
Northwood University Administration Center (NUAC) Network (Wired) Operational
Plaster Free Enterprise Center Network (Wired) Operational
Sloan Family Building Network (Wired) Operational
South Gate Network (Wired) Operational
Strosacker Library Network (Wired) Operational
Student Union / Bookstore Network (Wired) Operational
Midland On-Campus Network (Wired) Operational
Midland Campus Wireless Network (WiFi) Operational
Adult Degree Program Building (ADP) Network (WiFi) Operational
Baseball Diamond Network (WiFi) Operational
Bennett Sports Center Network (WiFi) Operational
Church Family Administration Building (CFAB) Network (WiFi) Operational
DeVos Graduate School Network (WiFi) Operational
Doan Welcome Center / Admissions Network (WiFi) Operational
DuBois Hall Network (WiFi) Operational
Gary Stauffer Academic Building (GSAB) Network (WiFi) Operational
Griswold Communications Center Network (WiFi) Operational
Hach Student Life Center Network (WiFi) Operational
Hantz Stadium Network (WiFi) Operational
Jordan Hall Network (WiFi) Operational
Miner Hall Network (WiFi) Operational
NADA Auto Center & Hotel Network (WiFi) Operational
Naegele Village Apartments Network (WiFi) Operational
North Gate Network (WiFi) Operational
North Village Apartments East Network (WiFi) Operational
North Village Apartments West Network (WiFi) Operational
Northwood Gallery Network (WiFi) Operational
Northwood University Administration Center (NUAC) Network (WiFi) Operational
Plaster Free Enterprise Center Network (WiFi) Operational
Recognition Park Network (WiFi) Operational
Sloan Family Building Network (WiFi) Operational
Soccer Field Network (WiFi) Operational
Softball Diamond Network (WiFi) Operational
South Gate Network (WiFi) Operational
Strosacker Library Network (WiFi) Operational
Student Union / Bookstore Network (WiFi) Operational
Tennis Courts Network (WiFi) Operational
Midland On-Campus Network (WiFi) Operational
Program Center & Off-Campus Networks Operational
Alpena Program Center Operational
Boyne Mountain (Northwood Condo) Operational
Cedar Hill Program Center Operational
Delta College Program Center Operational
Flint Program Center Operational
Ford Assembly Plant Kentucky Operational
Ford Truck Plant Kentucky Operational
Fort Worth Program Center Operational
Gaylord Program Center Operational
Lansing Program Center Operational
Livonia Program Center Operational
Louisville Program Center Operational
Macomb Program Center Operational
Selfridge Program Center Operational
Toyota Motor Manufacturing Indiana Operational
Toyota Motor Manufacturing Kentucky Operational
Troy Program Center Operational
Voice Services Operational
Mitel Telephones ? Operational
Voicemail Operational
Web Services Operational
Apply (apply.northwood.edu) ? Operational
Forms (forms.northwood.edu) Operational
nusites.northwood.edu Operational
Public Website (www.northwood.edu) ? Operational
Video Services Operational
Spectrum Cable TV Operational
VPN (vpn.northwood.edu) ? Operational
Blue Jeans Network BlueJeans Events Operational
Blue Jeans Network Scheduling Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Monthly System Maintenance Feb 11, 18:00 - Feb 12, 08:30 EST
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Jan 14, 11:04 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Jan 15, 15:27 EST
Monthly System Maintenance Mar 11, 18:00 - Mar 12, 08:30 EST
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Jan 14, 11:05 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Jan 15, 15:22 EST
Monthly System Maintenance Apr 15, 18:00 - Apr 16, 08:30 EST
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Jan 14, 11:05 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Jan 15, 15:24 EST
Monthly System Maintenance May 13, 18:00 - May 14, 08:30 EST
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Jan 14, 11:06 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Jan 15, 15:26 EST
Monthly System Maintenance Jun 10, 18:00 - Jun 11, 08:30 EST
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Jan 14, 11:07 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Jan 14, 14:02 EST
Monthly System Maintenance Jul 15, 18:00 - Jul 16, 08:30 EST
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Jan 14, 11:07 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Jan 15, 15:16 EST
Monthly System Maintenance Aug 12, 18:00 - Aug 13, 08:30 EST
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Jan 14, 11:08 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Jan 15, 15:17 EST
Monthly System Maintenance Sep 16, 18:00 - Sep 17, 08:30 EST
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Jan 14, 11:09 EST
Monthly System Maintenance Oct 14, 18:00 - Oct 15, 08:30 EST
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Jan 14, 11:09 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Jan 15, 15:09 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Jan 15, 15:14 EST
Monthly System Maintenance Nov 11, 18:00 - Nov 12, 08:30 EST
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Jan 14, 11:10 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Jan 15, 15:07 EST
Monthly System Maintenance Dec 16, 18:00 - Dec 17, 08:30 EST
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Jan 14, 11:10 EST
Past Incidents
Jan 18, 2021

No incidents reported today.

Jan 17, 2021

No incidents reported.

Jan 16, 2021
Resolved - This incident has been resolved.
Jan 16, 17:35 EST
Investigating - IT is currently investigating Midland campus WiFi registration issues preventing new/expired devices from authenticating and joining the “northwood” wireless network.
Jan 16, 16:10 EST
Jan 15, 2021
Completed - The scheduled maintenance has been completed.
Jan 15, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 18:00 EST
Scheduled - IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Jan 14, 11:04 EST
Jan 14, 2021
Completed - The scheduled maintenance has been completed.
Jan 14, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 06:01 EST
Scheduled - IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Jan 13, 09:21 EST
Jan 13, 2021

No incidents reported.

Jan 12, 2021
Completed - The scheduled maintenance has been completed.
Jan 12, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 18:00 EST
Scheduled - Make-A-Payment, Student Finance, Student Planning, Registration and My Financial Aid will be unavailable during the scheduled maintenance period. During the window, there will be an interruption of services and end-users may receive an “our service is temporarily unavailable” error message when trying to connect.
Jan 11, 15:23 EST
Completed - The scheduled maintenance has been completed.
Jan 12, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 10:00 EST
Scheduled - Dubois, Miner and North Gate may be without network access, including Internet, starting at 10:00AM. The outage is expected to last up to 2 hours while we make hardware changes.
Jan 11, 09:28 EST
Jan 11, 2021
Resolved - This incident has been resolved.
Jan 11, 11:48 EST
Investigating - IT is currently investigating intermittent issues with Colleague, Web Advisor and Self-Service.
Jan 11, 11:06 EST
Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021
Completed - The scheduled maintenance has been completed.
Jan 8, 21:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 17:00 EST
Scheduled - Core networks, servers, management, SecureCOM, NOD Sites (ADP Locations) may be without network access, including Internet, Management, Servers (Test and Production), Crestrons, Utilities, Printers and Telephony starting at 5:00PM. The outage is expected to last up to 4 hours while we make hardware changes.
Dec 17, 18:50 EST
Jan 7, 2021

No incidents reported.

Jan 6, 2021
Completed - The scheduled maintenance has been completed.
Jan 6, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 22:00 EST
Scheduled - Our vendor, AT&T, will be doing maintenance on existing fiber infrastructure and phone and internet service will be limited during this time.
Dec 18, 14:56 EST
Jan 5, 2021
Completed - The scheduled maintenance has been completed.
Jan 5, 21:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 17:00 EST
Scheduled - Hach, Strosacker, Jordan, Plaster and Sloan may be without network access, including Internet, Crestrons, Utilities, Printers, Telephony and CBORD starting at 5:00PM. The outage is expected to last up to 4 hours while we make hardware changes.
Dec 17, 18:46 EST
Resolved - This incident has been resolved.
Jan 5, 08:10 EST
Investigating - Make-A-Payment is currently experiencing intermittent credit card failures. End-users may receive the error "An error has occurred during the payment process, please try again later." when trying to complete their payment.

Northwood IT has engaged the vendor and is currently working to resolve this issue.
Jan 4, 19:48 EST
Jan 4, 2021