All Systems Operational
Application Services Operational
Datatel/Colleague   Operational
Mediasite   ? Operational
My.Northwood.edu/Blackboard   Operational
Perceptive Content/ImageNow   Operational
Recruiter   Operational
Self-Service   ? Operational
WebAdvisor   Operational
Messaging & Collaboration Services Operational
E-Mail (Faculty & Staff)   ? Operational
E-Mail (Student)   ? Operational
Instant Messaging (Lync or Skype for Business)   Operational
Blue Jeans (Meeting Rooms)   Operational
Blue Jeans (bluejeans.com Access)   Operational
Blue Jeans (Dial-In Access)   Operational
Network Services Operational
Midland Campus Network   ? Operational
Midland Campus Wireless Network (admin)   ? Operational
Midland Campus Wireless Network (northwood)   ? Operational
Alpena Program Center Network   Operational
Bay City Program Center Network   Operational
Belleville Program Center Network   Operational
Cedar Hill Program Center Network   Operational
Cerritos Program Center Network   Operational
Flint Program Center Network   Operational
Fort Worth Program Center Network   Operational
Gaylord Program Center Network   Operational
Grand Rapids Program Center Network   Operational
Lansing Program Center Network   Operational
Livonia Program Center Network   Operational
Louisville Program Center Network   Operational
Macomb Program Center Network   Operational
New Orleans Program Center Network   Operational
Saginaw Program Center Network   Operational
Selfridge Program Center Network   Operational
Troy Program Center Network   Operational
VPN   ? Operational
Voice Services Operational
Telephones   ? Operational
Voicemail   Operational
Web Services Operational
Apply (apply.northwood.edu)   ? Operational
Forms (forms.northwood.edu)   Operational
nusites.northwood.edu   Operational
Public Website (www.northwood.edu)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Turnitin Maintenance Dec 15, 10:00-14:00 EST
Turnitin will be unavailable during the vendor's scheduled maintenance period. Instructors are encouraged to modify assignment due dates to either before or at least several hours after the scheduled maintenance window.
Posted on Nov 26, 14:14 EST
Monthly System Maintenance Dec 17, 18:00-23:00 EST
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Dec 19, 11:25 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Feb 8, 15:48 EST
Turnitin Maintenance Jan 5, 11:00-20:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Dec 11, 09:56 EST
Scheduled - Turnitin will be unavailable during the vendor's scheduled maintenance period. Instructors are encouraged to modify assignment due dates to either before or at least several hours after the scheduled maintenance window.
Dec 11, 09:55 EST
Turnitin Maintenance Jan 19, 10:00-16:00 EST
Turnitin will be unavailable during the vendor's scheduled maintenance period. Instructors are encouraged to modify assignment due dates to either before or at least several hours after the scheduled maintenance window.
Posted on Dec 11, 10:04 EST
Past Incidents
Dec 11, 2018

No incidents reported today.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018
Resolved - This incident has been resolved.
Dec 4, 10:23 EST
Update - We are continuing to investigate this issue.
Dec 4, 10:04 EST
Investigating - IT is currently investigating a self-service outage.
Dec 4, 10:04 EST
Dec 3, 2018

No incidents reported.

Dec 2, 2018
Completed - The scheduled maintenance has been completed.
Dec 2, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 06:00 EST
Scheduled - IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Nov 19, 12:10 EST
Dec 1, 2018
Completed - The scheduled maintenance has been completed.
Dec 1, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 10:00 EST
Scheduled - Turnitin will be unavailable during the vendor's scheduled maintenance period. Instructors are encouraged to modify assignment due dates to either before or at least several hours after the scheduled maintenance window.
Nov 26, 14:14 EST
Completed - The scheduled maintenance has been completed.
Dec 1, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 23:00 EST
Scheduled - There will be a network outage starting at 11PM EST- 12PM EST for the following buildings/sites:

a) NADA
b) Library
c) Saginaw
d) Flint
e) Troy
f) Grand Rapids
g) Louisville, KY
h) Cedar Hill, TX
Nov 30, 14:28 EST
Nov 29, 2018

No incidents reported.

Nov 28, 2018
Completed - The scheduled maintenance has been completed.
Nov 28, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 20:00 EST
Scheduled - Make-A-Payment will be unavailable during the scheduled maintenance period. During the window, there will be an interruption to payment processing services and end-users will receive an “our service is temporarily unavailable” error message when trying to connect.
Nov 21, 10:28 EST
Nov 27, 2018
Completed - The scheduled maintenance has been completed.
Nov 27, 18:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 18:00 EST
Scheduled - Make-A-Payment, Student Finance, Student Planning, Registration and My Financial Aid will be unavailable during the scheduled maintenance period. During the window, there will be an interruption of services and end-users may receive an “our service is temporarily unavailable” error message when trying to connect.
Nov 21, 10:38 EST