Update - The network in the Student Union is now online.
Aug 4, 11:29 EDT
Update - The network in Dubois, Miner and Strosacker are all now online.
Jul 2, 09:27 EDT
Update - Parts of the Midland Campus Network have been restored. Please be patient as we continue to restore access to the buildings still without connectivity.
May 28, 21:56 EDT
Identified - At this time the network on-campus is completely isolated and unable to reach the Internet due to restoration clean-up in lower Miner. Any remote employee trying to VPN using Pulse Secure to connect to their ON-CAMPUS computer (does not impact NUAC) will not be able to do so -- if you are unable to reach your ON-CAMPUS computer please submit a self-service request using this form: https://bit.ly/2yCZROj
May 27, 21:56 EDT
Application Services Operational
Datatel/Colleague Operational
Mediasite ? Operational
My.Northwood.edu/Blackboard Operational
Office 365 ? Operational
Perceptive Content/ImageNow Operational
Recruit Operational
Self-Service ? Operational
WebAdvisor Operational
TechSmith Relay ? Operational
Messaging & Collaboration Services Operational
E-Mail (Faculty & Staff) ? Operational
E-Mail (Student) ? Operational
Instant Messaging (Skype for Business) Operational
Blue Jeans (Meeting Rooms) Operational
Blue Jeans (bluejeans.com Access) Operational
Blue Jeans (Dial-In Access) Operational
Midland Campus Network (Wired) Major Outage
Adult Degree Program Building (ADP) Network (Wired) Operational
Baseball Diamond Network (Wired) Operational
Bennett Sports Center Network (Wired) Operational
Church Family Administration Building (CFAB) Network (Wired) Operational
DeVos Graduate School Network (Wired) Operational
Doan Welcome Center / Admissions Network (Wired) Major Outage
DuBois Hall Network (Wired) Operational
Gary Stauffer Academic Building (GSAB) Network (Wired) Operational
Griswold Communications Center Network (Wired) Operational
Hach Student Life Center Network (Wired) Operational
Hantz Stadium Network (Wired) Operational
Jordan Hall Network (Wired) Operational
Miner Hall Network (Wired) Operational
NADA Auto Center & Hotel Network (Wired) Operational
Naegele Village Apartments Network (Wired) Operational
North Gate Network (Wired) Operational
North Village Apartments East Network (Wired) Operational
North Village Apartments West Network (Wired) Operational
Northwood Gallery Network (Wired) Operational
Northwood University Administration Center (NUAC) Network (Wired) Operational
Plaster Free Enterprise Center Network (Wired) Operational
Sloan Family Building Network (Wired) Operational
South Gate Network (Wired) Operational
Strosacker Library Network (Wired) Operational
Student Union / Bookstore Network (Wired) Operational
Midland On-Campus Network (Wired) Operational
Midland Campus Wireless Network (WiFi) Major Outage
Adult Degree Program Building (ADP) Network (WiFi) Operational
Baseball Diamond Network (WiFi) Operational
Bennett Sports Center Network (WiFi) Operational
Church Family Administration Building (CFAB) Network (WiFi) Operational
DeVos Graduate School Network (WiFi) Operational
Doan Welcome Center / Admissions Network (WiFi) Major Outage
DuBois Hall Network (WiFi) Operational
Gary Stauffer Academic Building (GSAB) Network (WiFi) Operational
Griswold Communications Center Network (WiFi) Operational
Hach Student Life Center Network (WiFi) Operational
Hantz Stadium Network (WiFi) Operational
Jordan Hall Network (WiFi) Operational
Miner Hall Network (WiFi) Operational
NADA Auto Center & Hotel Network (WiFi) Operational
Naegele Village Apartments Network (WiFi) Operational
North Gate Network (WiFi) Operational
North Village Apartments East Network (WiFi) Operational
North Village Apartments West Network (WiFi) Operational
Northwood Gallery Network (WiFi) Operational
Northwood University Administration Center (NUAC) Network (WiFi) Operational
Plaster Free Enterprise Center Network (WiFi) Operational
Recognition Park Network (WiFi) Operational
Sloan Family Building Network (WiFi) Operational
Soccer Field Network (WiFi) Operational
Softball Diamond Network (WiFi) Operational
South Gate Network (WiFi) Operational
Strosacker Library Network (WiFi) Operational
Student Union / Bookstore Network (WiFi) Operational
Tennis Courts Network (WiFi) Operational
Midland On-Campus Network (WiFi) Operational
Program Center & Off-Campus Networks Operational
Alpena Program Center Operational
Boyne Mountain (Northwood Condo) Operational
Cedar Hill Program Center Operational
Delta College Program Center Operational
Flint Program Center Operational
Ford Assembly Plant Kentucky Operational
Ford Truck Plant Kentucky Operational
Fort Worth Program Center Operational
Gaylord Program Center Operational
Lansing Program Center Operational
Livonia Program Center Operational
Louisville Program Center Operational
Macomb Program Center Operational
Selfridge Program Center Operational
Toyota Motor Manufacturing Indiana Operational
Toyota Motor Manufacturing Kentucky Operational
Troy Program Center Operational
Voice Services Degraded Performance
Mitel Telephones ? Operational
Voicemail Degraded Performance
Web Services Operational
Apply (apply.northwood.edu) ? Operational
Forms (forms.northwood.edu) Operational
nusites.northwood.edu Operational
Public Website (www.northwood.edu) ? Operational
VPN (vpn.northwood.edu) ? Operational
Blue Jeans Network BlueJeans Events Operational
Blue Jeans Network Scheduling Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Jun 16, 09:16 EDT
Scheduled - IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Jan 15, 14:31 EST
Monthly System Maintenance Aug 13, 18:00 - Aug 14, 08:30 EDT
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Jan 15, 09:37 EST
Turnitin Maintenance Aug 15, 10:00-14:00 EDT
Turnitin will be unavailable during the vendor's scheduled maintenance period. Instructors are encouraged to modify assignment due dates to either before or at least several hours after the scheduled maintenance window.
Posted on Jul 29, 15:29 EDT
Make-A-Payment Maintenance Aug 16, 01:00-08:00 EDT
Make-A-Payment will be unavailable during the vendor's scheduled maintenance period. During the window, there will be an interruption to payment processing services and end-users will receive an “our service is temporarily unavailable” error message when trying to connect.
Posted on Aug 3, 11:18 EDT
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Jan 15, 14:34 EST
Monthly System Maintenance Sep 10, 18:00 - Sep 11, 08:30 EDT
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Jan 15, 09:37 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Jan 15, 14:29 EST
Monthly System Maintenance Oct 15, 18:00 - Oct 16, 08:30 EDT
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Jan 15, 09:39 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Jan 15, 14:38 EST
Monthly System Maintenance Nov 12, 18:00 - Nov 13, 08:30 EDT
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Jan 15, 09:38 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Jan 15, 14:27 EST
Monthly System Maintenance Dec 15, 18:00 - Dec 16, 08:30 EDT
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Jan 15, 09:38 EST
Past Incidents
Aug 9, 2020

No incidents reported today.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

Unresolved incident: Identified On-Campus Network Outage.

Aug 3, 2020

No incidents reported.

Aug 2, 2020
Completed - The scheduled maintenance has been completed.
Aug 2, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 01:01 EDT
Scheduled - Turnitin will be unavailable during the vendor's scheduled maintenance period. Instructors are encouraged to modify assignment due dates to either before or at least several hours after the scheduled maintenance window.
Jul 2, 08:05 EDT
Aug 1, 2020
Completed - The scheduled maintenance has been completed.
Aug 1, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 10:00 EDT
Scheduled - Turnitin will be unavailable during the vendor's scheduled maintenance period. Instructors are encouraged to modify assignment due dates to either before or at least several hours after the scheduled maintenance window.
Jul 29, 15:28 EDT
Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020
Completed - The scheduled maintenance has been completed.
Jul 29, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 17:01 EDT
Scheduled - All buildings on the Midland campus will be without network access, including Internet, starting at 5:00PM on Wednesday, July 29th. The outage is expected to last 3-4 hours while new fiber is being spliced.

This does not impact remote access to Colleague (via VPN), BlueJeans, Blackboard or Email.
Jul 28, 13:53 EDT
Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.