All Systems Operational
Application Services Operational
Datatel/Colleague   Operational
Mediasite   ? Operational
My.Northwood.edu/Blackboard   Operational
Perceptive Content/ImageNow   Operational
Recruiter   Operational
Self-Service   ? Operational
WebAdvisor   Operational
Messaging & Collaboration Services Operational
E-Mail (Faculty & Staff)   ? Operational
E-Mail (Student)   ? Operational
Instant Messaging (Lync or Skype for Business)   Operational
Blue Jeans (Meeting Rooms)   Operational
Blue Jeans (bluejeans.com Access)   Operational
Blue Jeans (Dial-In Access)   Operational
Network Services Operational
Midland Campus Network   ? Operational
Midland Campus Wireless Network (admin)   ? Operational
Midland Campus Wireless Network (northwood)   ? Operational
Alpena Program Center Network   Operational
Bay City Program Center Network   Operational
Belleville Program Center Network   Operational
Cedar Hill Program Center Network   Operational
Cerritos Program Center Network   Operational
Flint Program Center Network   Operational
Fort Worth Program Center Network   Operational
Gaylord Program Center Network   Operational
Grand Rapids Program Center Network   Operational
Lansing Program Center Network   Operational
Livonia Program Center Network   Operational
Louisville Program Center Network   Operational
Macomb Program Center Network   Operational
New Orleans Program Center Network   Operational
Saginaw Program Center Network   Operational
Selfridge Program Center Network   Operational
Troy Program Center Network   Operational
VPN   ? Operational
Voice Services Operational
Telephones   ? Operational
Voicemail   Operational
Web Services Operational
Apply (apply.northwood.edu)   ? Operational
Forms (forms.northwood.edu)   Operational
nusites.northwood.edu   Operational
Public Website (www.northwood.edu)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Turnitin Maintenance Apr 21, 10:00-14:00 EDT
Turnitin will be unavailable during the vendor's scheduled maintenance period. Instructors are encouraged to modify assignment due dates to either before or at least several hours after the scheduled maintenance window.
Posted on Mar 28, 09:20 EDT
Self-Service Maintenance Apr 24, 18:00-21:00 EDT
Make-A-Payment, Student Finance, Student Planning, Registration, My Financial Aid, Tax Information, Bank Information and Advising will be unavailable during the scheduled maintenance period. During the window, there will be an interruption of services and end-users may receive an “our service is temporarily unavailable” error message when trying to connect.
Posted on Mar 15, 14:37 EDT
Monthly System Maintenance May 14, 18:00-23:00 EDT
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Dec 19, 11:15 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Feb 8, 15:46 EST
My.Northwood/Blackboard Maintenance May 17, 22:00 - May 18, 22:00 EDT
IT will be performing a my.northwood.edu system update that is expected to last 24 hours. During this time Blackboard Learn will be unavailable, however, you will still be able to access WebMail and WebAdvisor from my.northwood.edu. This point between our Spring and Summer semesters provides a window of opportunity to apply this critical update with minimal impact to in-session NU courses.
Posted on Mar 14, 09:40 EDT
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Feb 8, 15:47 EST
Monthly System Maintenance Jun 14, 18:00-23:00 EDT
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Dec 19, 11:16 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Feb 8, 15:47 EST
Monthly System Maintenance Jul 12, 18:00-23:00 EDT
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Dec 19, 11:17 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Feb 8, 15:47 EST
Monthly System Maintenance Aug 16, 18:00-23:00 EDT
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Dec 19, 11:23 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Feb 8, 15:48 EST
Monthly System Maintenance Sep 13, 18:00-23:00 EDT
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Dec 19, 11:23 EST
Monthly System Maintenance Oct 11, 18:00-23:00 EDT
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Dec 19, 11:24 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Feb 8, 15:48 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Feb 8, 15:48 EST
Monthly System Maintenance Nov 15, 18:00-23:00 EDT
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Dec 19, 11:25 EST
Monthly System Maintenance Dec 17, 18:00-23:00 EDT
IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Posted on Dec 19, 11:25 EST
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Posted on Feb 8, 15:48 EST
Past Incidents
Apr 20, 2018

No incidents reported today.

Apr 19, 2018
Completed - The scheduled maintenance has been completed.
Apr 19, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 06:00 EDT
Scheduled - IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague, WebAdvisor, and Self Service for students including Student Planning and Make-A-Payment.
Feb 8, 15:46 EST
Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018
Resolved - This incident has been resolved.
Apr 13, 09:49 EDT
Investigating - IT is currently investigating a Perceptive Content/Image Now outage.

To report issues, please call the IT Help Desk at 877.209.HELP.
Apr 13, 08:47 EDT
Apr 12, 2018
Completed - The scheduled maintenance has been completed.
Apr 12, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 18:00 EDT
Scheduled - IT will be performing planned monthly maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions to IT Services including; My.Northwood.edu, WiFi, Internet Connectivity, Online Student Application, Recruiter, and Perceptive Content.
Dec 19, 11:15 EST
Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018

No incidents reported.

Apr 8, 2018

No incidents reported.

Apr 7, 2018
Completed - The scheduled maintenance has been completed.
Apr 7, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 10:00 EDT
Scheduled - Turnitin will be unavailable during the vendor's scheduled maintenance period. Instructors are encouraged to modify assignment due dates to either before or at least several hours after the scheduled maintenance window.
Mar 28, 09:18 EDT
Apr 6, 2018

No incidents reported.