Monitoring - Wireless services are currently stable, and no widespread outages are being observed.
While the underlying issue has not yet been fully resolved, mitigation remains in place and performance is being closely monitored.
IT is planning targeted troubleshooting and infrastructure upgrades after final exams to address the root cause without disrupting academic activities.
May 01, 2026 - 09:09 EDT
While the underlying issue has not yet been fully resolved, mitigation remains in place and performance is being closely monitored.
IT is planning targeted troubleshooting and infrastructure upgrades after final exams to address the root cause without disrupting academic activities.
May 01, 2026 - 09:09 EDT
Update - We are continuing to work on a fix for this issue.
Apr 17, 2026 - 10:51 EDT
Apr 17, 2026 - 10:51 EDT
Identified - We are aware of the “admin” and “northwood” wireless connectivity issues that began the evening of April 10, 2026, and have continued to impact users across campus. We understand the inconvenience this has caused.
Our team has identified that a recent firmware upgrade from our wireless vendor has introduced an issue related to memory utilization, which is impacting overall system stability. We are actively working in coordination with the vendor to address and resolve this matter as quickly as possible.
In the meantime, we are implementing mitigation measures to improve performance and reduce disruptions while a permanent fix is being determined.
We appreciate your patience and understanding as we work toward restoring a more stable and reliable wireless experience for everyone. Further updates will be shared on status.northwood.edu as they become available.
If you continue to experience persistent connectivity issues, please submit a network support request so we can assist and track affected areas more effectively:
https://northwood.teamdynamix.com/TDClient/1948/Portal/Requests/TicketRequests/NewForm?ID=ePuluBXc0xQ_&RequestorType=Service
Apr 10, 2026 - 18:00 EDT
Our team has identified that a recent firmware upgrade from our wireless vendor has introduced an issue related to memory utilization, which is impacting overall system stability. We are actively working in coordination with the vendor to address and resolve this matter as quickly as possible.
In the meantime, we are implementing mitigation measures to improve performance and reduce disruptions while a permanent fix is being determined.
We appreciate your patience and understanding as we work toward restoring a more stable and reliable wireless experience for everyone. Further updates will be shared on status.northwood.edu as they become available.
If you continue to experience persistent connectivity issues, please submit a network support request so we can assist and track affected areas more effectively:
https://northwood.teamdynamix.com/TDClient/1948/Portal/Requests/TicketRequests/NewForm?ID=ePuluBXc0xQ_&RequestorType=Service
Apr 10, 2026 - 18:00 EDT
Application Services
Operational
Datatel/Colleague
Operational
Ellucian Experience
Operational
Kaltura Kaltura MediaSpace
Operational
My.Northwood.edu/Blackboard
Operational
Make-A-Payment
Operational
Nametag: Identity & Account Security
Operational
Office 365
Operational
Perceptive Content/ImageNow
Operational
Self-Service
Operational
TeamDynamix Client Portal (helpdesk.northwood.edu)
Operational
TeamDynamix Work Management (TDNEXT)
Operational
Turnitin
Operational
VPN
Operational
WebAdvisor
Operational
Zoom Web Client
Operational
Zoom Zoom Events
Operational
Zoom Zoom Meetings
Operational
Messaging & Collaboration Services
Operational
E-Mail
Operational
Microsoft Teams (Instant Messaging & Collaboration)
Operational
Share Drives (Personal & Departmental)
Operational
Midland Campus Network (Wired)
Operational
Baseball Diamond Network (Wired)
Operational
Bennett Sports Center Network (Wired)
Operational
Church Family Administration Building (CFAB) Network (Wired)
Operational
DeVos Graduate School Network (Wired)
Operational
DuBois Hall Network (Wired)
Operational
Freedom Center (Wired)
Operational
Gary Stauffer Academic Building (GSAB) Network (Wired)
Operational
Griswold Communications Center Network (Wired)
Operational
Hach Student Life Center Network (Wired)
Operational
Hantz Stadium Network (Wired)
Operational
Jordan Hall Network (Wired)
Operational
Miner Hall Network (Wired)
Operational
NADA Auto Center & Hotel Network (Wired)
Operational
Naegele Village Apartments Network (Wired)
Operational
North Gate Network (Wired)
Operational
North Village Apartments East Network (Wired)
Operational
North Village Apartments West Network (Wired)
Operational
Northwood IDEA Center Network (Wired)
Operational
Northwood University Administration Center (NUAC) Network (Wired)
Operational
Plaster Free Enterprise Center Network (Wired)
Operational
Sloan Family Building Network (Wired)
Operational
South Gate Network (Wired)
Operational
Strosacker Library Network (Wired)
Operational
Student Union / Bookstore Network (Wired)
Operational
Midland On-Campus Network (Wired)
Operational
Sunny Test Wired Network
Operational
Midland Campus Wireless Network (WiFi)
Operational
Baseball Diamond Network (WiFi)
Operational
Bennett Sports Center Network (WiFi)
Operational
Church Family Administration Building (CFAB) Network (WiFi)
Operational
DeVos Graduate School Network (WiFi)
Operational
DuBois Hall Network (WiFi)
Operational
Freedom Center (WiFi)
Operational
Gary Stauffer Academic Building (GSAB) Network (WiFi)
Operational
Griswold Communications Center Network (WiFi)
Operational
Hach Student Life Center Network (WiFi)
Operational
Hantz Stadium Network (WiFi)
Operational
Jordan Hall Network (WiFi)
Operational
Miner Hall Network (WiFi)
Operational
NADA Auto Center & Hotel Network (WiFi)
Operational
Naegele Village Apartments Network (WiFi)
Operational
North Gate Network (WiFi)
Operational
North Village Apartments East Network (WiFi)
Operational
North Village Apartments West Network (WiFi)
Operational
Northwood IDEA Center Network (WiFi)
Operational
Northwood University Administration Center (NUAC) Network (WiFi)
Operational
Plaster Free Enterprise Center Network (WiFi)
Operational
Recognition Park Network (WiFi)
Operational
Sloan Family Building Network (WiFi)
Operational
Soccer Field Network (WiFi)
Operational
Softball Diamond Network (WiFi)
Operational
South Gate Network (WiFi)
Operational
Strosacker Library Network (WiFi)
Operational
Student Union / Bookstore Network (WiFi)
Operational
Tennis Courts Network (WiFi)
Operational
Midland On-Campus Network (WiFi)
Operational
Sunny Test WiFi
Operational
Program Center & Off-Campus Networks
Operational
Alpena Program Center
Operational
Boyne Mountain (Northwood Condo)
Operational
Flint Program Center
Operational
Fort Worth Program Center
Operational
Louisville Program Center
Operational
Selfridge Program Center
Operational
Voice Services
Operational
Mitel Telephones
Operational
Voicemail
Operational
Web Services
Operational
Forms (forms.northwood.edu)
Operational
nusites.northwood.edu
Operational
Public Website (www.northwood.edu)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
May Colleague Patch Install May 19, 2026 18:30-20:30 EDT
We will be undergoing scheduled maintenance during this time.
Posted on Apr 27, 2026 - 15:16 EDT
Posted on Apr 27, 2026 - 15:16 EDT
Colleague/Self Service Maintenance May 20, 2026 06:30-08:30 EDT
IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague and Self Service including Student Planning, Make A Payment, Faculty Attendance, Faculty Midterm and Final Grades, Earning Statements and Tax Information.
Posted on Apr 27, 2026 - 15:16 EDT
Posted on Apr 27, 2026 - 15:16 EDT
Monthly System Maintenance Jun 11, 2026 18:00 - Jun 12, 2026 08:30 EDT
To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.
Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.
Posted on Jan 06, 2026 - 11:03 EST
Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.
Posted on Jan 06, 2026 - 11:03 EST
Monthly System Maintenance Jul 16, 2026 18:00 - Jul 17, 2026 08:30 EDT
To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.
Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.
Posted on Jan 06, 2026 - 11:04 EST
Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.
Posted on Jan 06, 2026 - 11:04 EST
Monthly System Maintenance Aug 13, 2026 18:00 - Aug 14, 2026 08:30 EDT
To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.
Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.
Posted on Jan 06, 2026 - 11:05 EST
Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.
Posted on Jan 06, 2026 - 11:05 EST
Monthly System Maintenance Sep 22, 2026 18:00 - Sep 23, 2026 08:30 EDT
To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.
Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.
Posted on Jan 06, 2026 - 11:06 EST
Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.
Posted on Jan 06, 2026 - 11:06 EST
Monthly System Maintenance Oct 15, 2026 18:00 - Oct 16, 2026 08:30 EDT
To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.
Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.
Posted on Jan 06, 2026 - 11:06 EST
Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.
Posted on Jan 06, 2026 - 11:06 EST
Monthly System Maintenance Nov 12, 2026 18:00 - Nov 13, 2026 08:30 EST
To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.
Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.
Posted on Jan 06, 2026 - 11:08 EST
Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.
Posted on Jan 06, 2026 - 11:08 EST
Monthly System Maintenance Dec 17, 2026 18:00 - Dec 18, 2026 08:30 EST
To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.
Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.
Posted on Jan 06, 2026 - 11:08 EST
Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.
Posted on Jan 06, 2026 - 11:08 EST