All Systems Operational

Application Services Operational
Datatel/Colleague Operational
Ellucian Experience Operational
Kaltura Kaltura MediaSpace Operational
My.Northwood.edu/Blackboard Operational
Make-A-Payment Operational
Nametag: Identity & Account Security Operational
Office 365 Operational
Perceptive Content/ImageNow Operational
Self-Service Operational
TeamDynamix Client Portal (helpdesk.northwood.edu) Operational
TeamDynamix Work Management (TDNEXT) Operational
Turnitin Operational
VPN Operational
WebAdvisor Operational
Zoom Web Client Operational
Zoom Zoom Events Operational
Zoom Zoom Meetings Operational
Messaging & Collaboration Services Operational
E-Mail Operational
Microsoft Teams (Instant Messaging & Collaboration) Operational
Share Drives (Personal & Departmental) Operational
Midland Campus Network (Wired) Operational
Baseball Diamond Network (Wired) Operational
Bennett Sports Center Network (Wired) Operational
Church Family Administration Building (CFAB) Network (Wired) Operational
DeVos Graduate School Network (Wired) Operational
DuBois Hall Network (Wired) Operational
Freedom Center (Wired) Operational
Gary Stauffer Academic Building (GSAB) Network (Wired) Operational
Griswold Communications Center Network (Wired) Operational
Hach Student Life Center Network (Wired) Operational
Hantz Stadium Network (Wired) Operational
Jordan Hall Network (Wired) Operational
Miner Hall Network (Wired) Operational
NADA Auto Center & Hotel Network (Wired) Operational
Naegele Village Apartments Network (Wired) Operational
North Gate Network (Wired) Operational
North Village Apartments East Network (Wired) Operational
North Village Apartments West Network (Wired) Operational
Northwood IDEA Center Network (Wired) Operational
Northwood University Administration Center (NUAC) Network (Wired) Operational
Plaster Free Enterprise Center Network (Wired) Operational
Sloan Family Building Network (Wired) Operational
South Gate Network (Wired) Operational
Strosacker Library Network (Wired) Operational
Student Union / Bookstore Network (Wired) Operational
Midland On-Campus Network (Wired) Operational
Sunny Test Wired Network Operational
Midland Campus Wireless Network (WiFi) Operational
Baseball Diamond Network (WiFi) Operational
Bennett Sports Center Network (WiFi) Operational
Church Family Administration Building (CFAB) Network (WiFi) Operational
DeVos Graduate School Network (WiFi) Operational
DuBois Hall Network (WiFi) Operational
Freedom Center (WiFi) Operational
Gary Stauffer Academic Building (GSAB) Network (WiFi) Operational
Griswold Communications Center Network (WiFi) Operational
Hach Student Life Center Network (WiFi) Operational
Hantz Stadium Network (WiFi) Operational
Jordan Hall Network (WiFi) Operational
Miner Hall Network (WiFi) Operational
NADA Auto Center & Hotel Network (WiFi) Operational
Naegele Village Apartments Network (WiFi) Operational
North Gate Network (WiFi) Operational
North Village Apartments East Network (WiFi) Operational
North Village Apartments West Network (WiFi) Operational
Northwood IDEA Center Network (WiFi) Operational
Northwood University Administration Center (NUAC) Network (WiFi) Operational
Plaster Free Enterprise Center Network (WiFi) Operational
Recognition Park Network (WiFi) Operational
Sloan Family Building Network (WiFi) Operational
Soccer Field Network (WiFi) Operational
Softball Diamond Network (WiFi) Operational
South Gate Network (WiFi) Operational
Strosacker Library Network (WiFi) Operational
Student Union / Bookstore Network (WiFi) Operational
Tennis Courts Network (WiFi) Operational
Midland On-Campus Network (WiFi) Operational
Sunny Test WiFi Operational
Program Center & Off-Campus Networks Operational
Alpena Program Center Operational
Boyne Mountain (Northwood Condo) Operational
Flint Program Center Operational
Fort Worth Program Center Operational
Louisville Program Center Operational
Selfridge Program Center Operational
Voice Services Operational
Mitel Telephones Operational
Voicemail Operational
Web Services Operational
Forms (forms.northwood.edu) Operational
nusites.northwood.edu Operational
Public Website (www.northwood.edu) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Firewall Maintence Sep 15, 2026 12:00-13:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 09, 2026 - 14:51 EDT
Scheduled - Hello Team,

We will be conducting a scheduled firmware upgrade on our firewall to improve security, stability, and performance. There should be minimal downtime. If you experience any issues after the upgrade, please contact the IT Helpdesk. Thank you for your patience as we enhance our infrastructure.

Best regards,

Information Security Team.
Sep 09, 2026 - 14:31 EDT

Monthly System Maintenance Oct 15, 2026 18:00 - Oct 16, 2026 08:30 EDT

To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.

Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.
Posted on Jan 06, 2026 - 11:06 EST

Monthly System Maintenance Nov 12, 2026 18:00 - Nov 13, 2026 08:30 EST

To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.

Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.
Posted on Jan 06, 2026 - 11:08 EST

Monthly System Maintenance Dec 17, 2026 18:00 - Dec 18, 2026 08:30 EST

To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.

Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.
Posted on Jan 06, 2026 - 11:08 EST

Sep 13, 2026

No incidents reported today.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Monthly System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 11, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 18:00 EDT
Scheduled - To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.

Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.
Jan 6, 11:06 EST

Sep 10, 2026

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Experience (NU Portal) Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 07:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 06:01 EDT
Scheduled - IT will be performing scheduled maintenance on Experience (NU Portal). During this maintenance window, users will be unable to log in to the NU Portal or access portal content and resources. We apologize for any inconvenience and appreciate your patience as we work to ensure the continued reliability and performance of the platform. Please plan accordingly and watch for additional updates as they become available.
Aug 31, 10:18 EDT
Colleague/Self Service Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 06:00 EDT
Scheduled - IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague and Self Service including Student Planning, Make A Payment, Faculty Attendance, Faculty Midterm and Final Grades, Earning Statements and Tax Information.
Aug 31, 10:20 EDT

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

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