All Systems Operational

Application Services Operational
Datatel/Colleague Operational
Ellucian Experience Operational
Kaltura Kaltura MediaSpace Operational
My.Northwood.edu/Blackboard Operational
Make-A-Payment Operational
Office 365 Operational
Perceptive Content/ImageNow Operational
Self-Service Operational
TeamDynamix Client Portal (helpdesk.northwood.edu) Operational
TeamDynamix Work Management (TDNEXT) Operational
Turnitin Operational
VPN Operational
WebAdvisor Operational
Zoom Web Client Operational
Zoom Zoom Events Operational
Zoom Zoom Meetings Operational
Messaging & Collaboration Services Operational
E-Mail Operational
Microsoft Teams (Instant Messaging & Collaboration) Operational
Share Drives (Personal & Departmental) Operational
Midland Campus Network (Wired) Operational
Baseball Diamond Network (Wired) Operational
Bennett Sports Center Network (Wired) Operational
Church Family Administration Building (CFAB) Network (Wired) Operational
DeVos Graduate School Network (Wired) Operational
DuBois Hall Network (Wired) Operational
Freedom Center (Wired) Operational
Gary Stauffer Academic Building (GSAB) Network (Wired) Operational
Griswold Communications Center Network (Wired) Operational
Hach Student Life Center Network (Wired) Operational
Hantz Stadium Network (Wired) Operational
Jordan Hall Network (Wired) Operational
Miner Hall Network (Wired) Operational
NADA Auto Center & Hotel Network (Wired) Operational
Naegele Village Apartments Network (Wired) Operational
North Gate Network (Wired) Operational
North Village Apartments East Network (Wired) Operational
North Village Apartments West Network (Wired) Operational
Northwood IDEA Center Network (Wired) Operational
Northwood University Administration Center (NUAC) Network (Wired) Operational
Plaster Free Enterprise Center Network (Wired) Operational
Sloan Family Building Network (Wired) Operational
South Gate Network (Wired) Operational
Strosacker Library Network (Wired) Operational
Student Union / Bookstore Network (Wired) Operational
Midland On-Campus Network (Wired) Operational
Sunny Test Wired Network Operational
Midland Campus Wireless Network (WiFi) Operational
Baseball Diamond Network (WiFi) Operational
Bennett Sports Center Network (WiFi) Operational
Church Family Administration Building (CFAB) Network (WiFi) Operational
DeVos Graduate School Network (WiFi) Operational
DuBois Hall Network (WiFi) Operational
Freedom Center (WiFi) Operational
Gary Stauffer Academic Building (GSAB) Network (WiFi) Operational
Griswold Communications Center Network (WiFi) Operational
Hach Student Life Center Network (WiFi) Operational
Hantz Stadium Network (WiFi) Operational
Jordan Hall Network (WiFi) Operational
Miner Hall Network (WiFi) Operational
NADA Auto Center & Hotel Network (WiFi) Operational
Naegele Village Apartments Network (WiFi) Operational
North Gate Network (WiFi) Operational
North Village Apartments East Network (WiFi) Operational
North Village Apartments West Network (WiFi) Operational
Northwood IDEA Center Network (WiFi) Operational
Northwood University Administration Center (NUAC) Network (WiFi) Operational
Plaster Free Enterprise Center Network (WiFi) Operational
Recognition Park Network (WiFi) Operational
Sloan Family Building Network (WiFi) Operational
Soccer Field Network (WiFi) Operational
Softball Diamond Network (WiFi) Operational
South Gate Network (WiFi) Operational
Strosacker Library Network (WiFi) Operational
Student Union / Bookstore Network (WiFi) Operational
Tennis Courts Network (WiFi) Operational
Midland On-Campus Network (WiFi) Operational
Sunny Test WiFi Operational
Program Center & Off-Campus Networks Operational
Alpena Program Center Operational
Boyne Mountain (Northwood Condo) Operational
Flint Program Center Operational
Fort Worth Program Center Operational
Louisville Program Center Operational
Selfridge Program Center Operational
Voice Services Operational
Mitel Telephones Operational
Voicemail Operational
Web Services Operational
Forms (forms.northwood.edu) Operational
nusites.northwood.edu Operational
Public Website (www.northwood.edu) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance/Firewall Jan 20, 2026 12:00-13:00 EST

Update - We will be undergoing scheduled maintenance during this time.
Jan 06, 2026 - 09:49 EST
Scheduled - Hello Team,

We will be conducting a scheduled firmware upgrade on our firewall to improve security, stability, and performance. There should be minimal downtime. If you experience any issues after the upgrade, please contact the IT Helpdesk. Thank you for your patience as we enhance our infrastructure.

Best regards,

Information Security Team.

Jan 06, 2026 - 09:20 EST

Monthly System Maintenance Feb 12, 2026 18:00 - Feb 13, 2026 08:29 EST

To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.

Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.

Posted on Jan 06, 2026 - 10:59 EST

Monthly System Maintenance Mar 12, 2026 18:00 - Mar 13, 2026 08:30 EDT

To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.

Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.

Posted on Jan 06, 2026 - 11:01 EST

Monthly System Maintenance Apr 16, 2026 18:00 - Apr 17, 2026 08:30 EDT

To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.

Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.

Posted on Jan 06, 2026 - 11:01 EST

Monthly System Maintenance May 14, 2026 11:02 - May 15, 2026 01:32 EDT

To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.

Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.

Posted on Jan 06, 2026 - 11:02 EST

Monthly System Maintenance Jun 11, 2026 18:00 - Jun 12, 2026 08:30 EDT

To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.

Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.

Posted on Jan 06, 2026 - 11:03 EST

Monthly System Maintenance Jul 16, 2026 18:00 - Jul 17, 2026 08:30 EDT

To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.

Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.

Posted on Jan 06, 2026 - 11:04 EST

Monthly System Maintenance Aug 13, 2026 18:00 - Aug 14, 2026 08:30 EDT

To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.

Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.

Posted on Jan 06, 2026 - 11:05 EST

Monthly System Maintenance Sep 22, 2026 18:00 - Sep 23, 2026 08:30 EDT

To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.

Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.

Posted on Jan 06, 2026 - 11:06 EST

Monthly System Maintenance Oct 15, 2026 18:00 - Oct 16, 2026 08:30 EDT

To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.

Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.

Posted on Jan 06, 2026 - 11:06 EST

Monthly System Maintenance Nov 12, 2026 18:00 - Nov 13, 2026 08:30 EST

To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.

Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.

Posted on Jan 06, 2026 - 11:08 EST

Monthly System Maintenance Dec 17, 2026 18:00 - Dec 18, 2026 08:30 EST

To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.

Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.

Posted on Jan 06, 2026 - 11:08 EST
Jan 18, 2026

No incidents reported today.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Completed - The scheduled maintenance has been completed.
Jan 16, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 18:00 EST
Scheduled - To provide the best possible service, Information Technology (IT) will perform our scheduled monthly technology maintenance. This monthly maintenance program is a preventive measure that is essential to providing stable and secure systems to the University. While we take steps to keep the system online and usable, some of these activities require the affected systems and networks be shut down which may cause intermittent system interruptions.

Depending on the scope of scheduled maintenance, intermittent outages could include logging into Northwood-owned computers, my.northwood.edu, Wi-Fi, internet connectivity, personal and department share drives, online student enrollment application (apply.northwood.edu) and/or Perceptive Content.

Jan 6, 10:59 EST
Jan 15, 2026
Jan 14, 2026
Completed - The scheduled maintenance has been completed.
Jan 14, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 06:30 EST
Scheduled - IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague and Self Service including Student Planning, Make A Payment, Faculty Attendance, Faculty Midterm and Final Grades, Earning Statements and Tax Information.
Dec 16, 12:08 EST
Jan 13, 2026
Completed - The scheduled maintenance has been completed.
Jan 13, 08:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 06:30 EST
Scheduled - IT will be performing systems maintenance on the Colleague environment. The following systems or applications will be unavailable during the maintenance outage: Colleague and Self Service including Student Planning, Make A Payment, Faculty Attendance, Faculty Midterm and Final Grades, Earning Statements and Tax Information.
Dec 16, 12:05 EST
Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026
Resolved - This incident has been resolved.
Jan 5, 13:01 EST
Investigating - Some users may experience intermittent access issues when logging in to my.northwood.edu and receive a "404 – User Not Found" error.

Access issues affect some users, but not everyone. We are currently investigating the cause and working with the vendor to restore full service.

Jan 5, 11:44 EST
Jan 4, 2026

No incidents reported.